Technical Support

Product: XD AI Translator (小得AI翻译)

XD AI Translator is a voice translation app that runs entirely on your device. Contact us as below, or check the FAQ first.

Contact Us

Email: devyjn@qq.com (please include the issue description, your device model, and OS version)
In-app: "Settings → Feedback" opens your mail app with app and system info attached automatically

We will reply as soon as possible.

FAQ

Which languages are supported?

24 languages: Simplified Chinese, Traditional Chinese, Cantonese, English, Japanese, Korean, French, German, Spanish, Portuguese, Italian, Dutch, Russian, Ukrainian, Polish, Czech, Arabic, Hebrew, Thai, Vietnamese, Malay, Indonesian, Turkish, and Hindi.

Why does using a language for the first time take a while?

The system needs to prepare speech recognition resources for that language (usually about 1–2 minutes). After that, it works offline.

Is my voice uploaded?

No. Speech recognition, translation, and voice playback all run on your device, and your voice is never uploaded. See our Privacy Policy.

Why is there no voice playback for some languages?

Voice playback currently supports Chinese, English, Japanese, Korean, French, German, Russian, Italian, Spanish, and Indonesian; translations in other languages are shown as text.

How do I find previous translations?

Tap the records icon at the top-left of the main screen. Records are saved automatically, grouped by date, and searchable. Tap a record to view it on the main screen, where you can play it aloud.

What if a translation is inaccurate?

Translations are generated by an on-device AI model and are for reference only. Speaking slower, in shorter segments, with less background noise usually helps; please review manually in professional scenarios.

How do I change the app language?

Go to "Settings → Language Settings". 11 interface languages are built in and changes take effect immediately.